Geeny

Help Center

Find answers to your questions and learn how to get the most out of Geeny.

Email Support
Get help via email within 24 hours
Video Tutorials
Watch step-by-step guides and tutorials

Popular Guides

Step-by-step tutorials to help you master Geeny

Coming Soon

We're working on detailed guides

Beginner3 min read
Getting Started with Geeny
Learn the basics of using Geeny to summarize your first video
Coming Soon

We're working on detailed guides

Advanced5 min read
Mastering AI Chat Features
Advanced tips for getting the most out of video conversations
Coming Soon

We're working on detailed guides

Pro Features4 min read
Exporting and Sharing Summaries
How to save and share your video insights with others
Coming Soon

We're working on detailed guides

Support6 min read
Troubleshooting Common Issues
Solutions to the most frequently encountered problems

📚 Comprehensive guides are being prepared and will be available soon!

Frequently Asked Questions

Quick answers to common questions

Getting Started

How do I install the Geeny browser extension?
How do I create my first video summary?
What video platforms does Geeny support?

Features & Usage

What's the difference between key points and timed summaries?
How does the AI chat feature work?
Can I export my summaries?

Account & Billing

How do I upgrade to Geeny Pro?
Can I cancel my subscription anytime?
Do you offer student discounts?

Technical Support

The extension isn't working on a specific video. What should I do?
Why are my summaries taking longer than usual?
Is my data secure with Geeny?

Still need help?

Can't find what you're looking for? Our support team is here to help you get the most out of Geeny.